Orders, Delivery and Banking details
Angelic Nails (Pty) Ltd makes every effort to get your order to you as soon as possible. Orders are generally shipped within 1 to 2 working days after payment has been cleared. Weekend orders will be processed on Monday. Your order will then take another 1- 6 working days to reach you (depending on your location and shipping choice).
Some orders might be subject to our verification procedure before we can process the order. For your protection from credit card fraud or identity theft, we may ask you to verify that you're the card owner or that the order and the ship-to information are legitimate. If your order requires verification you will receive an e-mail within one business day to advise you about the situation.
Some orders might be subject to the interbank delay of up to 3 days for your deposited funds to reflect before the items can enter the shipping process.
EFT Banking Details:
Angelic Nails (Pty) Ltd
Standard Bank Clearwater Mall
252 245 962
If we find that the product is not available we will contact you immediately. If we find that the item cannot be shipped within 5 working days, we will contact you with alternative options including the possibility of a full refund.
The shipping charge is added to your total purchase amount and is displayed in your basket.
Shipping Prosedure with Post Office:
- Parcels are sent through the Post Office
- This option takes 4-6 business days
- You may use your postal address or physical address. The parcel will be delivered to the closest post office in your area.
- You will receive a tracking number via email and can track your parcel here: SAPO Tracking
Shipping Prosedure with Courier:
- Parcels are sent through The Courier Guy
- This option takes 1-4 working days depending on your destination
- We regret no deliveries to power stations, mines, plots, farms, chain stores and rural areas
- You will receive a tracking number via email and can track your parcel here: The Courier Guy Tracking
- If you have not made yourself available to accept delivery of the goods, we reserve the right to charge you for additional attempts to deliver the purchased goods
- A signature is required for all shipments upon receipt, packages cannot be rerouted. Someone must be at the address to receive the package and sign for it
- A shipping POD with a signature is conclusive proof that the delivery was made
Collecting products from Head Office:
- Products may be ordered online and collected at Head Office
- You will be notified by email when the parcel can be collected. This generally takes 1-2 working days after payment has been cleared
- Alternatively you will be notified by email when the parcel can be collected and you can pay for your order with cash, credit card or debit card
- Please bring your invoice reference number as proof and notify us if you will not pick up the parcel in person
Please email firstname.lastname@example.org to place an international order.
Returns and Refunds:
It will be the discretion of Angelic Nails (Pty) Ltd whether to refund or replace items.
Notify Angelic Nails (Pty) Ltd within 48 hours of any damaged goods after delivery, arangements will be made to change the goods
Cancellation of orders can be made within 7 days of purchase. Please notify Angelic Nails (Pty) Ltd so that the necessary arrangements can be made. Due to the increasing threat of fraud Angelic Nails (Pty) Ltd reserves the right to use their discretion in this regard. Products must be in the same condition and un used for hygienic purpose. Postage will be for your own account and any method of return will be acceptable as long as the products are packed securely so that it doesn’t get damaged during transport. The refund will be processed once the products has been evaluated and excepted.